The Role

We're looking for Staffing Assistant(s) to join our small, remote team at The Occasionall Group. If you genuinely care about people, thrive behind the scenes of live events, and want to be part of something that's growing, keep reading.

We have positions available across different contract lengths and working patterns, from fixed-term seasonal cover through to longer-term roles for people who want to grow with us. We don't believe in one-size-fits-all: we'll ask about your preferences during the application so we can match you to the right fit, for you and us. Just apply, tell us what works for you, and we'll take it from there.

In this role you'll be the backbone of our staffing operation: the person making sure the right people are in the right place, briefed, looked after, and supported before, during, and after events. If you like knowing your work directly affects whether someone has a good experience at an event, this is for you.

This is a desk-based role. You'll work from home (or a coffee shop, or a library, wherever works for you that day). There's no commute, no office politics about who made the last cup of coffee, and real flexibility in how you structure your time. We trust you to manage your own workload and get it done without someone standing over you.

That said, remote work isn't just freedom, it's a discipline. Part of your day will involve conducting interviews, taking calls with staff during live events, and being on video with your team. So you'll need a quiet, reliable space when it counts, and the self-awareness to know when you can be flexible with your environment and when you need to be locked in. Smart work, not just "work from home."

All of our communication is through messages, emails, calls, and video. Things move quickly, feedback is direct, and we're honest with each other because we care. We need people who take things on board, adapt, and use feedback to keep getting better. If that sounds like your kind of environment, you'll love it here.

The role is varied, fast-paced when events are live, and quieter when they're not. No two weeks are identical. It's particularly active during our busier periods and may flex in scope depending on what the business needs from you at any given time.

About Us

The Occasionall Group (TOG) is a people-first staffing company. We're home to two agencies, Festivall Staff and Occasionall Staff, and we supply skilled teams to some of the UK's biggest events, attractions, experiences and brands.

We've spent the last few years building, testing, and figuring out what works. Now we're entering a growth phase, and we want people around us who are excited by that, whether thats for a season or for longer!

Our values run through everything we do:

• Welfare (because we care)
• Green by brand, green by nature
• Living wage, not minimum wage

What You'll Be Doing

Staffing delivery & coordination

• Schedule and deploy staff across multiple jobs using our staffing management software

• Create and distribute clear pre-event info for staff (shift info, locations, welfare details, dress codes)

• On event days, act as the remote point of contact for staff and on-site leads/clients: monitoring attendance, flagging issues, coordinating last-minute changes, and keeping things running smoothly

Looking after people

• Build and maintain positive relationships with event staff through onboarding, pre-event comms, and post-event follow-up

• Answer staff queries and escalate anything complex to a senior team member

• Collect feedback via post-event surveys and help us spot ways to improve

• Champion our values in every interaction: welfare first, always

Recruitment & talent

• Help attract and recruit new staff

• Screen applications, conduct interviews, and assist with right-to-work checks and onboarding

• Represent TOG at job fairs and recruitment events (primarily universities and colleges)

Marketing & admin

• Contribute ideas and draft content for staff-focused comms: social posts, job adverts, newsletters

• Keep our staffing systems and records accurate and up to date

• Pick up general admin tasks that keep the staffing operation tiking

Who We're Looking For

Essential:

• Self-motivated and solutions-focused, with genuine enthusiasm for what you do

• Clear, confident communicator (written and verbal): personable but professional, and comfortable communicating almost entirely through screens

• Experience in, or genuine interest in, the events/hospitality industry or similar people-heavy environments

• You care about welfare and fair working practices (not just as a buzzword)

• Comfortable picking up new tech, systems, and tools quickly

• Able to manage your own time across multiple tasks and deadlines without someone checking on you

• Thrives working independently: takes direct feedback on board, acts on it, and moves forward

• Willing to learn about basic HR/people processes (right-to-work, onboarding)

• Comfortable using AI tools alongside your own critical thinking

Desirable:

• An event, business, or HR-related qualification

• Experience coordinating or supervising teams

• Knowledge of sustainability in business

• Full UK driving licence and access to a vehicle

Need to Know

• You'll need reliable internet, a quiet workspace for calls and interviews, and to be based in the UK

• Our business operates up to 7 days a week, including bank holidays. Evenings and weekends are shared across the team and could form part of your working pattern during peak periods

• Occasional travel (with overnight stays) may be needed for events, team days, or recruitment activity

• The scope of the role may shift depending on what the business needs: some weeks heavier on recruitment, others on event-day ops, others on admin. Flexibility is key

Development & Progression

We promote from within. Every senior role at TOG will have started on the ground. If you're someone who wants to stick around, there's genuine opportunity to grow into another role over time, based on your skills and performance (not just time served).

We'll ask you in the application which areas of the business interest you beyond events delivery, things like sales, marketing, operations, people, or tech. Not because those roles exist today, but because when they do, we'll look to our team first.

What We Offer

Some variations to the below will be based on hours of work, but explained clearly in both our handbook and contract offers.

• Opportunity for overtime, in the same role or on-site work (up to 48hrs/week when available)

• Your birthday off, in addition to your contractual holiday

• Employee assistance programme

• Wellbeing time allowance

• Remote working beverage allowance

• Company MacBook and iPhone

• 1-to-1 training and independent development opportunities

• Team away days

• Casual dress